Celebrate World Pharmacists Day with Twin Waters Pharmacy: Strengthening Health Systems One Cupcake at a Time

Celebrate World Pharmacists DaySource: Pharmacy Guild Australia

World Pharmacists Day is just around the corner, and at Twin Waters Pharmacy, we are gearing up for a special celebration. This year’s theme, “Pharmacy strengthening health systems,” underscores the vital role pharmacists play in bolstering healthcare. On Monday, September 25th, we invite you to join us in honouring our dedicated pharmacists and understanding the crucial importance they hold in your health. To make the day even sweeter, we’ll be offering cupcakes and our famous salted caramel fudge. Mark your calendars for a delightful and informative celebration!

Why Pharmacists Are Healthcare Heroes

Pharmacists are often unsung heroes in the healthcare system, but their contributions are invaluable. Here’s why they deserve recognition:

Medication Management

Pharmacists are experts in medications. They ensure that you receive the right drugs, in the right doses, and with proper instructions, minimizing the risk of medication errors.

Health Advisors

Beyond dispensing medicines, pharmacists offer valuable health advice. They explain medication effects, side effects, and help you manage chronic conditions effectively.

Accessible Healthcare

Pharmacies are easily accessible, providing a convenient option for healthcare consultations and advice.

Health System Strengthening

This year’s theme highlights how pharmacists play a crucial role in reinforcing health systems, promoting safe and effective medication use.

Join Our Celebrations

To commemorate World Pharmacists Day, Twin Waters Pharmacy is hosting a special celebration. Here’s what awaits you:


Indulge your taste buds in our freshly baked vanilla cupcakes. They are a perfect blend of sweetness and simplicity, just like the care our pharmacists provide.

Salted Caramel Fudge

Don’t miss the chance to savour our famous salted caramel fudge. It’s a delectable treat that will leave you craving for more.

Meet Our Expert Team

Our friendly pharmacists and staff will be available to engage with you, answer your healthcare questions, and provide insights into how we strengthen health systems through pharmacy services.


At Twin Waters Pharmacy, we’re more than just a pharmacy; we are your trusted healthcare partners. Join us on Monday, September 25th, as we celebrate World Pharmacists Day. It’s an opportunity to recognize the indispensable role pharmacists play in your health and the broader healthcare system.

Whether you’re a regular customer or new to our pharmacy, we invite you to be part of this special celebration. Enjoy delightful treats, learn about our services, and discover how we contribute to strengthening health systems in your community.

Don’t miss out on this extraordinary celebration at Twin Waters Pharmacy. We’re excited to welcome you on September 25th, as we celebrate our healthcare heroes and the sweet role they play in our lives. See you there!

Battling Fatigue: Nurturing Hope During World Mitochondrial Disease Week

World Mitochondrial Disease WeekSource: International Mito Patients

World Mitochondrial Disease Week is a time for us to come together as a global community to raise awareness about mitochondrial diseases and the challenges they pose to those who live with them. This year, we focus on a common yet debilitating symptom of mitochondrial diseases: fatigue. Twin Waters Pharmacy is proud to be a part of this important initiative, shedding light on the experiences of those affected by these conditions and exploring ways to manage the overwhelming exhaustion that often accompanies them.

Understanding Mitochondrial Diseases and Fatigue

Mitochondrial diseases are a group of rare genetic disorders that affect the mitochondria, the energy-producing powerhouses within our cells. These diseases can manifest in various ways, but one of the most common and life-altering symptoms is fatigue.

Fatigue in mitochondrial diseases is different from the tiredness we all experience after a long day or strenuous activity. It is an unrelenting, deep-seated exhaustion that can make even simple daily tasks feel like insurmountable challenges. This fatigue often leads to reduced quality of life, social isolation, and a sense of hopelessness.

Managing Fatigue

While there is currently no cure for mitochondrial diseases, there are strategies that can help manage fatigue and improve the overall well-being of those living with these conditions:

Energy Conservation

Learning to pace oneself is crucial. Identifying energy-draining activities and breaking them into smaller, manageable tasks throughout the day can help conserve energy.


A balanced diet that includes nutrient-rich foods can provide the body with the necessary fuel to combat fatigue. Consulting with a registered dietitian can be beneficial in tailoring a diet to individual needs.


Under the guidance of a healthcare professional, low-impact exercises such as yoga, Tai Chi, and gentle stretching can help improve muscle function and energy levels.

Restorative Sleep

Establishing a consistent sleep schedule and creating a restful sleep environment can enhance the quality of sleep and reduce daytime fatigue.

Medication and Supplements

In some cases, medication and supplements may be prescribed to manage specific symptoms or address nutritional deficiencies that can worsen fatigue.

Supporting Mitochondrial Disease Awareness

As we commemorate World Mitochondrial Disease Week, it’s essential to support organisations and research initiatives dedicated to finding treatments and ultimately a cure for these conditions. By raising awareness, we can inspire hope and drive change.

Here at Twin Waters Pharmacy, we are committed to being a part of the solution. We offer information and resources to help individuals with mitochondrial diseases and their families navigate the challenges they face. Our compassionate team is always ready to provide guidance and support, and we actively engage in community events to spread awareness about these rare conditions.


Mitochondrial diseases are a formidable challenge for those who live with them, and fatigue is just one of the many battles they face daily. During World Mitochondrial Disease Week, let us come together as a global community to raise awareness, foster hope, and drive research towards better treatments and a brighter future. Twin Waters Pharmacy is proud to stand alongside those affected by mitochondrial diseases. By offering support, guidance, and the promise that we will continue to advocate for a world where fatigue is not an insurmountable barrier but a challenge to be met with resilience and hope.

Navigating Medication Shortages: Tips for Minimizing Their Impact

Source: Twin Waters Pharmacy

In an ideal world, everyone would have easy access to the medications they need, precisely when they need them. Unfortunately, the reality is far from perfect, and medication shortages have become an increasingly common issue in recent years. Twin Waters Pharmacy understands the concerns and challenges that medication shortages can pose to our valued customers. That’s why we’re here to help you minimize the impact of these shortages and ensure you can continue to manage your health effectively. In this blog post, we’ll share some valuable tips on navigating medication shortages.

Stay Informed

Knowledge is your first line of defence when dealing with medication shortages. Stay informed about the specific medications you’re prescribed and their availability. Your healthcare provider and pharmacist can be valuable sources of information. They can help you understand why a shortage might be occurring and suggest alternative treatment options or therapeutic equivalents.

You can check out the current and anticipated medication shortages on the Therapeutic Goods Administration Shortages Database.

Plan Ahead

One of the most effective ways to minimize the impact of medication shortages is to plan ahead. Ensure you have an ample supply of your essential medications whenever possible. This may mean refilling prescriptions early or requesting a 90-day supply instead of the standard 30-day supply. Be aware of expiration dates, and rotate your medications to ensure you use the oldest ones first.

Communicate with Your Healthcare Team

Maintaining open communication with your healthcare team is crucial during a medication shortage. Your doctor can explore alternative treatment options or suggest therapeutic equivalents that may be available. Additionally, they can adjust your treatment plan if necessary to address any potential gaps in your medication regimen.

Explore Generic or Alternative Medications

During a shortage, generic versions of your prescribed medication may be more readily available than the brand-name version. Discuss the possibility of switching to a generic or alternative medication with your healthcare provider. These options may be just as effective and can help bridge the gap during a shortage.

Adhere to Medication Guidelines

In times of medication shortages, it’s essential to adhere closely to your prescribed medication guidelines. Taking your medications as directed can help you make the most of the available supply. Skipping doses or self-adjusting your medication regimen can lead to complications and worsen your health condition.

 Be Patient and Persistent

Medication shortages can be frustrating and stressful. However, it’s essential to remain patient and persistent when working with your healthcare team and pharmacist to find suitable solutions. They are committed to helping you maintain your health, and they will do their best to assist you during this challenging time.


Medication shortages can be a challenging hurdle to overcome, but with careful planning, communication, and cooperation with your healthcare team, you can minimize their impact on your health. Twin Waters Pharmacy provides support and guidance to our customers during these trying times. If you ever find yourself facing a medication shortage or have any questions about managing your medications, please don’t hesitate to reach out to us. Your health is our top priority, and we’re here to help you every step of the way.

Empowering Women: Effective Pain Management for Period Pain and Endometriosis

woman with endometriosis or period painSource: Patricia Wong | CC BY-NC-SA 2.0 Generic

Women’s Health Week is a perfect time to address some common yet often debilitating health issues that affect women, such as period pain and endometriosis. These conditions can significantly impact a woman’s quality of life, but with the right knowledge and strategies, pain management becomes not just possible but empowering. In this blog post, we’ll explore effective pain management techniques for period pain and endometriosis, focusing on ways to find relief and enhance overall well-being.

Understanding Period Pain and Endometriosis

Period Pain (Dysmenorrhea)

Period pain, also known as dysmenorrhea, is a common discomfort experienced by many women during their menstrual cycles. It typically involves cramping in the lower abdomen, often accompanied by back pain, headache, and fatigue. While mild discomfort is normal, severe period pain can be indicative of an underlying issue.


Endometriosis is a chronic condition where tissue similar to the lining of the uterus (endometrium) grows outside the uterus. This condition can lead to severe pelvic pain, painful periods, and fertility problems. Managing endometriosis pain requires a multi-faceted approach.

Effective Pain Management Strategies

Over-the-Counter Pain Relievers

Non-prescription pain relievers like ibuprofen or naproxen can provide relief from menstrual cramps. Follow the recommended dosages, and consult with a healthcare provider if you have any concerns or if these medications are not effective.

Heat Therapy

Applying a heating pad or hot water bottle to the lower abdomen can help relax the muscles and alleviate cramps. Warm baths or showers can also provide relief.

Exercise and Relaxation

Regular exercise can help reduce menstrual pain by promoting blood flow and releasing endorphins, which act as natural painkillers. Techniques like yoga, meditation, and deep breathing can also ease discomfort.

Dietary Adjustments

Some dietary changes may help manage period pain. Consuming foods rich in omega-3 fatty acids, such as salmon or flaxseeds, and reducing caffeine and sugar intake might be beneficial.

Prescription Medications

For severe cases, a healthcare provider may prescribe stronger pain relievers or hormonal medications to regulate the menstrual cycle, reducing pain.

Endometriosis Management

If you suspect you have endometriosis, it’s crucial to consult a healthcare provider for diagnosis and treatment options. Treatment may include hormonal therapy, surgery, or a combination of both.

Support and Education

Joining support groups or seeking guidance from healthcare professionals who specialize in women’s health can provide valuable insights and emotional support.

Empowering Women Through Knowledge

Understanding your body and its unique needs is the first step towards effective pain management. It’s essential to track your menstrual cycle, note any changes in symptoms, and communicate openly with your healthcare provider about your concerns and goals.

At Twin Waters Pharmacy, we’re dedicated to women’s health and well-being. Our knowledgeable pharmacists are here to provide guidance, answer your questions, and offer over-the-counter solutions to help manage period pain and discomfort associated with endometriosis.

You can book a private consultation with one of our expert pharmacists to discuss women’s health or any health matter


Women’s Health Week is a reminder of the importance of self-care and empowerment. By implementing these pain management strategies and seeking professional advice when needed, women can regain control of their lives and minimize the impact of conditions like period pain and endometriosis. Remember, your health is your greatest asset, and together, we can support women in their journey to a pain-free and fulfilling life.

We will not stop

Source: Twin Waters Pharmacy | All Rights Reserved

Today, Pharmacist Ben and many other pharmacists, pharmacy assistants, family and friends are heading to Canberra to take part in a protest against the current form of the Government’s 60 day dispensing policy. 

We do this despite the Government finally agreeing to consult with the sector to develop a new agreement 15 months earlier than ever before. Whilst we are hopefully that a new agreement can be reached, we do not trust them to stay true to their word. 

The “open door” policy of community pharmacy provides all of Australia with the quickest and least costly access to qualified health professionals. Every day there are thousands of instances where pharmacists are triaging, advising and treating people. There are people who would either have to wait for a GP appointment, present to hospital emergency or go without treatment. 

These are services we are proud to provide. But we can’t do it for free. The Government through the 60 day policy is saying they don’t value what we provide to healthcare. So we are forced to charge our patients for these services or stop providing them. 

Getting this Government to recognise the importance of effective and accessible healthcare is our mission. We won’t stop until they recognise and support universal and accessible healthcare for everyone. 

A sad day for free & accessible healthcare

Twin waters Pharmacy - fighting for free & accessible healthcareSource: Twin Waters Pharmacy

Despite the efforts of around 150,000 people, major disruption to Community Pharmacies will come into effect from next month. Many have warned that this attack from the Government against free & accessible healthcare will have wide ranging negative effect. The policy will cut BILLIONS of dollars out of health care. Unfortunately, Labor and the Greens have refused to listen. Estimates for Twin Waters Pharmacy are that up to $200,000 per year in funds will be cut. Until now these funds have allowed us to provide many free or subsidised services and products. Services such as expert health advice, deliveries, medication packing and so much more. All we can do is move forward. We are committed to providing the best possible healthcare to our patients and customers.

Changes to access

As part of the new reality we have decided to make a small change to our opening hours. Until now we have been open from 8:30am to 5:30pm Monday to Friday and 9:00am to 12noon on Saturday.

From Monday September 4th we will be closing 30 minutes earlier on weekdays. Our new opening hours will be:

Monday to Friday 8:30am to 5:00pm

Saturday 9:00am to 12 noon

Sunday and Public holidays Closed

Outside of these times there are a multitude of ways to place an order. We will then process when we are next open.

You can:

  • Place your order through Medadvisor if you are signed up
  • Email us at [email protected]
  • SMS us an order or eScript to 0439523245
  • Order through our website
  • Use our new Prescription Drop Box near our front door that we check each morning when we open
  • Drop your orders into the dedicated Twin Waters Pharmacy letter boxes if you are a resident of:
    • Living Choice – Twin Waters
    • Living Gems – Pacific Paradise
    • Halcyon – Lakeside

Moving forward from here

To continue to provide the services our community values we have been forced to introduce charges for previously free and discounted services.

The fee schedule for these services is available on our website. This is an action that we have been reluctant to introduce. Where we find ourselves now we believe we have no choice. As always, if you find yourself struggling please reach out to us and we will do everything we can to help.

If you would like to find out more information about these changes please check out

Optimising Asthma Management: A Comprehensive Guide for Better Breathing

Source: | CC BY 2.0 Generic

Living with asthma can be challenging, but with proper management, you can significantly improve your quality of life and reduce the frequency of asthma attacks. Effective asthma management involves a combination of lifestyle changes, medications, and preventive measures. In this blog post, we’ll explore essential tips and strategies to optimise asthma management and help you breathe easier.

Understand Your Asthma Triggers

The first step in managing asthma is identifying and understanding your triggers. Common triggers include allergens (e.g., pollen, pet dander, dust mites), respiratory infections, tobacco smoke, air pollution, strong odours, and cold air. Keep a journal to track when and where your symptoms worsen, as this can provide valuable insights into your triggers.

Develop an Asthma Action Plan

Work with your healthcare provider to create a personalised asthma action plan. This plan should include instructions on how to manage asthma in different situations, including what medications to take, when to seek medical help, and how to adjust treatment during worsening symptoms or asthma attacks.

Use Asthma Medications as Prescribed

There are two main types of asthma medications: preventers and relievers. Preventers, such as inhaled corticosteroids, leukotriene modifiers, and long-acting beta-agonists, help manage chronic inflammation and prevent asthma attacks. Relievers, like short-acting beta-agonists, provide quick relief during acute symptoms.

Always take your medications as prescribed by your healthcare provider, and never skip doses, even if you feel fine. Consistent medication adherence is crucial for keeping asthma under control.

You can reach out to the expert team at Twin waters Pharmacy can help you to understand your medications better. We can also provide tips and advice to get the best benefit from your treatments.

Create an Asthma-Friendly Environment

Maintaining a clean and asthma-friendly environment can greatly reduce exposure to triggers. Regularly clean your home, use dust-proof covers for mattresses and pillows, vacuum with a HEPA filter, and keep pets out of the bedroom if you’re allergic to pet dander. Install an air purifier to help remove allergens and pollutants from the air.

Stay Active with Care

Regular physical activity is essential for overall health, but for people with asthma, it’s crucial to exercise with care. Warm up before workouts, avoid exercising in cold weather, and choose activities that are less likely to trigger asthma symptoms, such as swimming or walking. Always have your reliever inhaler on hand during physical activity.

Practice Breathing Techniques

Learning breathing techniques can help improve lung function and reduce the impact of asthma attacks. Techniques like pursed lip breathing and diaphragmatic breathing can aid in controlling breathing patterns and easing symptoms during asthma exacerbations.

In Summary

Asthma management is a multifaceted approach that involves understanding triggers, following an asthma action plan, using medications as prescribed, monitoring peak flow, creating an asthma-friendly environment, exercising with care, and practicing breathing techniques. By integrating these strategies into your daily life, you can optimise your asthma management and enjoy better respiratory health, ultimately leading to a more fulfilling and active lifestyle. Remember to regularly consult your healthcare provider for personalised advice and adjustments to your asthma management plan. Together, you can take control of your asthma and breathe easier.

Your Ultimate Guide to Managing Hay Fever and Seasonal Allergies

Source: PxHere | Public Domain Mark 1.0

Are you one of the many individuals who dread the arrival of spring due to hay fever and seasonal allergies? The sneezing, itchy eyes, and runny nose can make life miserable during these times. But fear not! In this comprehensive guide, we’ll explore effective strategies to manage hay fever and seasonal allergies, allowing you to enjoy the beauty of nature without suffering from its unwelcome side effects.

Understand Your Hay Fever Triggers

The first step in managing hay fever and seasonal allergies is to identify the specific triggers that set off your symptoms. Common triggers include pollen from trees, grasses, and weeds, as well as mould spores. Keeping a journal to track your symptoms and potential triggers can help you pinpoint the culprits. Once identified, you can take targeted measures to minimise your exposure.

Monitor Pollen Counts

Stay informed about local pollen counts, especially during peak allergy seasons. Websites, apps, and weather channels often provide daily pollen forecasts. On high pollen days, limit your time outdoors, particularly during early morning and late afternoon when pollen levels are typically at their highest.

Keep Your Indoor Environment Allergy-Friendly

Creating an allergy-friendly environment indoors can significantly reduce your exposure to allergens. Here are some tips:

  • Use a High-Efficiency Particulate Air (HEPA) filter in your HVAC system to trap airborne allergens.
  • Regularly clean and vacuum your home, paying attention to carpets, rugs, and upholstery where allergens can accumulate.
  • Keep windows closed during peak pollen seasons and use air conditioning instead.
  • Wash bedding in hot water once a week to remove allergens.

Nasal Rinsing

Nasal rinsing with saline solution can be a game-changer for managing hay fever symptoms. This simple practice helps flush out irritants from your nasal passages, providing relief from congestion and reducing sneezing.

Over-the-Counter Medications For Hay Fever

Antihistamines, decongestants, and nasal corticosteroids are readily available over-the-counter and can provide relief from hay fever symptoms. Consult with our expert team at Twin Waters Pharmacy to find the most suitable option for your needs. You can always get in contact with us for help and advice,

Natural Remedies To Manage Allergies

Several natural remedies may help alleviate hay fever symptoms. These include using saline solutions for nasal rinsing, consuming local honey to build tolerance to local pollen, and incorporating anti-inflammatory foods like turmeric and omega-3 fatty acids into your diet.

Allergen Immunotherapy

For those with severe allergies, allergen immunotherapy (allergy shots) can be a long-term solution. These shots work by gradually desensitising your immune system to specific allergens, reducing the severity of your allergic reactions over time.

Wear Protective Gear

When venturing outdoors during high pollen periods, wearing sunglasses and a wide-brimmed hat can shield your eyes and face from pollen. Additionally, opt for a pollen mask if you must perform outdoor activities like gardening.

Wrapping Up

Hay fever and seasonal allergies don’t have to put a damper on your favourite seasons. By understanding your triggers, taking preventive measures, and using appropriate medications or remedies, you can manage and alleviate your allergy symptoms effectively. Remember, consulting with a healthcare professional is essential for personalised advice and to explore more advanced treatment options. With these strategies in hand, you can look forward to embracing the beauty of nature without the burden of bothersome allergies. Enjoy the great outdoors!

Beat the carpark issues

beat the carpark issuesSource: Twin Waters Pharmacy

We always love to see you in the pharmacy where we can provide you with our best possible service. But sometimes the issues of finding a carpark is just too hard. With the growth of the of the area and the busy nature of the businesses The Twin Waters Shopping Village is no exception. Fortunately we have a solution for you!

The Twin Waters Pharmacy Free Delivery Service.

Just let us know what you need need by 11am and we can get things delivered to your door on the same day.

If you have the Medadvisor app you can send us an order 24/7/365. You can also send us an email to [email protected] or an SMS to 0439523245.

During opening hours you can also call us on 07 5457 0009 to place your order.

Find out more on our free delivery page.

Protect Your Child: Influenza Vaccinations for Kids & Teenagers

Image protect against influenza for kids and teenagersSource: Twin Waters Pharmacy

** Update 17/07/2023. Queensland Health has announced a free flu vaccination program to run from 24/07/2023 until 31/08/2023. During this time there will be no cost for influenza vaccinations. Simply book as normal using the link below **

Book vaccines here

As a caring parent, your child’s health is a top priority. With the flu season here, it’s essential to take preventive measures to protect your little ones from influenza. The 2023 Flu season is particularly affecting kids and teenagers. Twin Waters Pharmacy understands the importance of safeguarding children and teenagers against the flu, which is why we offer influenza vaccinations designed specifically for their needs. In this article, we’ll explore the benefits of our vaccination services and why they are crucial for the well-being of your child.

You can book in for any of our vaccination services right here.

Why Choose Twin Waters Pharmacy for Influenza Vaccinations?

Expertise and Safety

Twin Waters Pharmacy takes pride in having a team of experienced pharmacists who specialise in administering influenza vaccinations to children and teenagers. Our knowledgeable staff ensures that every vaccination happens with the utmost care and safety.

Tailored Vaccinations

We understand that children and teenagers have unique requirements when it comes to vaccinations. That’s why our pharmacy provides influenza vaccines specially formulated to cater to their age group. These vaccines provide optimal protection against the strains of flu prevalent in their demographic.

Convenient and Accessible

At Twin Waters Pharmacy, we strive to make the vaccination process as convenient as possible for parents and their children. You can simply schedule an appointment, and our friendly staff will guide you through the entire process. With our central location, easy access, and flexible hours, vaccinating your child against the flu has never been easier.

Proactive Approach to Health

By vaccinating your child against influenza, you are taking a proactive step towards their overall health and well-being. The flu can lead to severe complications in children. Vaccination significantly reduces the risk of hospitalisation, severe illness, and even death. Twin Waters Pharmacy empowers parents to protect their children from such potential health risks.

Community Health

Vaccinating your child against the flu not only safeguards their health but also contributes to the overall well-being of the community. By reducing the spread of influenza, we create a healthier environment for everyone. Twin Waters Pharmacy commitment to promoting community health is reflected through comprehensive vaccination services.

When it comes to protecting your child from influenza, Twin Waters Pharmacy is your trusted partner. Our team is dedicated to, tailored vaccinations, convenient services, and proactive approach to health. This makes us the ideal choice for parents seeking influenza vaccinations for their children and teenagers. Don’t wait until it’s too late! Schedule an appointment with Twin Waters Pharmacy today and give your child the best defence against seasonal flu. Prioritise their health and peace of mind with our expert influenza vaccination services.